It is good public policy to measure the impact of public investments. Governments and transit agencies need to monitor the performance of transportation services and networks to know (a) if these investments have met their goals and (b) if transportation trends (i.e. emissions, VKT) are heading in the right direction. This information should guide future transportation investment decisions. 

Performance management systems track actual results across metrics. In the urban transportation sector, this may entail monitoring key performance indicators like transit ridership, vehicle miles travelled, bikeshare trips and annual road fatalities. Consideration should go into the indicator selection, reporting frameworks, and accountability measures.

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Services

• Research and analyze the social, environmental, public health, equity, and economic impacts of bus and BRT projects.

• Support public education and engagement campaigns with research and data about a project’s expected impacts.

• Guide public transport performance indicator selection, data source identification, methodology development;

Experience

• Written chapter on international examples of citywide sustainable transport performance indicator selection, program governance and deliverability;

• Beijing workshop presentation on transportation performance management systems;

• Managed research & analysis team exploring social, environmental and health impacts of four BRT systems; led cost-benefit analysis of Johannesburg’s Rea Vaya Phase 1A (previous work);

• Managed development of WRI/EMBARQ’s sustainable transportation key performance indicators methodology and reporting (previous work).